Shipping and delivery
Shipping Costs
- We offer a flat-rate shipping fee of £3.99 on all orders delivered within the UK.
- Free Shipping on Orders Over £50
Track & Trace
After placing your order, you will receive an email with the tracking number, allowing you to track your delivery.
On the delivery day, you will receive a message with the planned delivery time.
If the package fits in your mailbox, you don’t need to be at home.
- Country: United Kingdom
- Orders placed before 3pm (UK time) are shipped the same day.
- Delivery time: 1-2 days
Not at Home During Delivery?
If you’re not home during delivery, no problem! The delivery service will leave a message with further instructions, such as:
- Picking up your package from a neighbour
- Scheduling a new delivery attempt
- Collecting it from a pickup point
Questions About Your Delivery
- Always check your Track & Trace for the most up-to-date information first.
- If the Track & Trace doesn’t help, you can contact the carrier directly through the ‘Contact’ button in the Track & Trace.
- Still need assistance? Contact us, and we’ll be happy to help!