Shipping policy
Last Updated: January 17, 2026
At Scratch no More UK, we strive to provide a transparent and reliable shipping experience. Our shipping operations are managed by Jaxons Warehouse Ltd from our UK-based facility.
1. Order Processing & Handling
All orders are processed within 1–2 business days (Monday to Friday). Orders are not processed or dispatched on weekends or public holidays. Once your order is processed, you will receive a shipping confirmation email with tracking information within 24 hours.
2. Transit Times & Delivery
We primarily use Evri for our UK deliveries. Once dispatched, estimated transit times are as follows:
- Estimated Transit Time: 1–2 business days (Monday to Friday).
- Total Estimated Delivery: 2–4 business days from the date of order.
Please note: Delivery dates are estimates and cannot be guaranteed due to potential carrier delays beyond our control.
3. Shipping Costs
- Orders over £50.00: FREE Shipping (calculated after discounts).
- Orders under £50.00: £3.99 Flat Rate Shipping.
4. Shipping Origins & Taxes
All orders are shipped from within the United Kingdom. All prices shown on our website include UK VAT. There are no additional customs duties or hidden taxes for orders delivered within the UK.
5. Tracking Your Order
Once your order has been shipped, you will receive an email containing your tracking number. You can monitor your delivery progress directly through the carrier's website.
6. Contact & Legal Identity
By placing an order with Jaxons Warehouse Ltd (trading as Scratch no More UK), you acknowledge and agree to the terms outlined in this Shipping Policy.
Contact Our UK Team:
Legal Business Name: Jaxons Warehouse Ltd
Trading Name: Scratch no More UK
Physical Address: 3 Radford Way, Hutton, Billericay, CM12 0DX, United Kingdom
Phone Number: +44 7786 542898
Email: info@scratchnomore.co.uk
VAT Number: 464963648