Exchange and return

 

Is the product you ordered not what you expected, or is the size incorrect? No problem! You can easily return your products.

Conditions

You may return your order within 30 days of receiving it. If the return is due to our error (e.g., wrong item sent) or the item arrives damaged, we will cover the return shipping costs and refund your full order amount, including any original shipping fees.

For all other returns, the return shipping costs are the responsibility of the customer, and the package must be properly stamped and securely packaged to ensure safe delivery. We recommend using a trackable shipping method to avoid any issues. Refunds will be issued to the original payment method once the returned items are received and inspected, provided they are in their original condition and packaging.

Please ship to:
3 Radford Way, Billericay CM12 0DX, United Kingdom

 

*Please include a packing slip